Get support
Submit product details and proof of purchase through the company's after-sales service form.
Keep your request number after submitting the form so you can track its status.
Service is available only to customers who purchased through the company's valid distribution channels.
SHOPEE and LAZADA
- E-Express Official Store
- Techwarehouse.co.th
- JDC Online Store
Attach proof of purchase showing one of the stores or channels listed above so our team can verify your service eligibility.
Have your information ready
Complete information helps our team review your request more easily.
Confirm the purchase and channel
Order number, purchase date, and a receipt, tax invoice or order confirmation identifying the sales channel.
Describe the issue and add photos
Model name and serial number, if available, along with a description of the issue and relevant photos.
Help our team reach you
The buyer's name, phone number and a reachable email address. Keep the request number after submitting the form to track its status.
Ask our team about the process
Share your transaction number or product details so our team can find the information relevant to your request.
The information you submit is used to review and follow up on after-sales service requests. Read our privacy policy